Most commonly “Cartridge Problem” means that your HP printer simply cannot recognise the colour or black ink cartridges.
Remove them and replace with new cartridges.” “One or more cartridges appear to be damaged. This message will also be accompanied by the following text: Hewlett Packard’s “Cartridge Problem” error message can appear in a variety of circumstances and is applicable to many different OfficeJet Pro and PageWide Pro series inkjet printers.
